Registration & Morning Hour

Committing to Innovation

Chairman's Address

Mr. Shammi Kapoor, SVP & Head - Operations, CS and Health Claims

Why Digital Transformation Fails When We Only Digitize Broken Insurance

Mr. Václav Geletič, Insurance Executive | Product & Digital Transformation, Independent

Redefining Customer Relationships in CEE - Winning in the Digital Age with Personalization & Trust

Ms. Elena R. Silvani, Chief Distribution & Marketing Officer - CEE Region, Generali

Transformation of the Mutual Health Insurance Company

Mr. Matija Senk, President of the Management Board, Mutual Health Insurance Company, Slovenia

Networking Coffee Break

Taming self-service: open the doors, put guardrails, and keep the risks away

Mr. Emil Dimitrov, Managing Director, REVAUXY LLC

Panel: From Core Systems to Customers - Bridging the Gap with Digital Platforms in CEE

Moderator:
· Mr. Mihai Irimescu, Head of IT, SIGNAL IDUNA Romania

Panelists:
· Mr. Hayk Simonyan, Head of IT and Digitalization Department, LIGA INSURANCE
· Ms. Josslyn Wu, Head of Digital Business & Technology, UNIQA Insurance Group
· Mr. Ondrej Vich, Head Of Digital, Colonnade Insurance S.A.
· Mr. Robert Gowin, Chief Operating Officer, Board Member, Unum Poland

Panel: Reimagining Insurance Operations: How Digital, Tech & AI Are Transforming Underwriting, Claims & Fraud Management

Moderator:
· Mr. Michal Kozub, Customer & Innovation Director, UNIQA CZ

Panelists:
· Mr. Ondřej Poul, Director of Claims Division, Kooperativa
· Mr. Karl Lumi, Head of Claims, Balcia Insurance SE
· Mr. Klemen Radetic, Head of Fraud Management, Triglav Insurance
· Mr. Peter Hawranke, Chief Operating Officer Europe, Sicher Sicher GmbH
· Mr. Peter Prokop, Director of Operations and Customer Management, UNIQA Hungary
· Mr. Viorel Moglan, COO, Eazy Asigurari

Networking Luncheon

Chairman's Address

Mr. Michal Denka, IT Program & Portfolio Director

How to balance cyber resilence and compliance when the policy is "business first"

Mr. Andras Solt, Head of Security, Groupama Insurance

Panel: Leveraging Tech & Partnerships in Distribution -The Future of Selling in CEE Insurance

Moderator:
Mr. Michal Denka, IT Program & Portfolio Director

Panelists:
· Mr. Shammi Kapoor, SVP & Head - Operations, CS and Health Claims
· Mr. Jarosław Mastalerz, Faculty Lecturer MBA, Warsaw University of Technology Business School
· Ms. Josslyn Wu, Head of Digital Business & Technology, UNIQA Insurance Group
· Mr. Rizwan Munir, Managing Director, Star 2 Consulting
· Mr. Martin Blecha, Head of Product & Underwriting (CZ) | Travel Community Lead (CEE), Colonnade Insurance S.A.

Panel: Building the Digital Health Insurance Ecosystem: From Coverage to Care and Beyond

Moderator:
· Mr. Hovsep Begyan, Head of Corporate Business Development, LIGA INSURANCE

Panelists:
· Mr. Arkadiusz Piątek, Country Manager, Poland, MediSky International
· Dr. Mina M. Abdallah, Executive Healthcare and insurance Leader, Director of Revenue and Funder Relations, Al Salama Hospital
· Mr. Achim Beißel, Head of Inpatient Management, BIG direkt gesund
· Ms. Mirela Dimofte, Co-founder and CEO, Finsurtech.AI
· Mr. Zoltan Bereczky, VP Sales, daily health insurance group

Networking Coffee Break

Panel: Embedded, Open, and API-Driven Insurance: Building the Next-Generation Insurance Ecosystem in CEEffee Break

Moderator:
· Ms. Josslyn Wu, Head of Digital Business & Technology, UNIQA Insurance Group

Panelists:
· Mr. Pawel Szczepankowski, Country Manager, Poland, Atradius
· Ms. Danuta Żukowska, CEO Poland, SPB Group
· Mr. Zdenek Jaros, CEO, Czechia, Romania, Slovakia & Head of Central Europe Region, BNP Paribas Cardif
· Mr. Marcin Wąsikowski, Managing Director, Head of Bancassurance and Affinity Sales and Sales Support Division, UNIQA Poland
· Ms. Monika Paroboczy, Director of Motor Insurance Division & Strategic Initiatives, Credit Agricole Insurance

Panel: Collaborating for the Future: How Insurers, Insurtechs and Tech Vendors Can Drive Digital Innovation Together

Moderator:
· Mr. Michal Denka, IT Program & Portfolio Director

Panelists:
· Mr. Michał Piotrowiak, Director of Strategy & Projects, PZU
· Mr. Andrej Knap, Executive Director for International Operations, Triglav Insurance
· Mr. Rizwan Munir, Managing Director, Star 2 Consulting
· Mr. Jakub Eliasz, Director of Business Technology Support Services Department, UNIQA Poland
· Mr. Ádám Ferenczi, Co-founder, Insurtech Hub Budapest

Panel: Building an Insurance Brand for the Future: Marketing to Gen Z and Millennials in CEE

Moderator:
· Mr. Tomasz Mańko, Insurance & Bancassurance Executive; former VP, PKO Insurance

Panelists:
· Ms. Iva Rogovic Lekic, CEO at GrECo Specialty, GrECo Group
· Mr. Filip Kłos, Change & Communication Manager, ERGO Technology & Services
· Mr. Tomasz Byczyński, Member of the Management Board, BNP Paribas Cardif Poland
· Mr. Andrejs Cumakovs, Innovation and Business Development Director, Proof IT

Closing Remark of Day 2